![]() Keep in mind these customer service facts detail Wells Fargo’s performance as a loan originator, but not as a loan servicer. Overall, its performance suggests you probably wouldn’t choose Wells Fargo Home Mortgage solely for its customer satisfaction. Still, it does have fewer than one complaint per 1,000 home loans. Wells Fargo has more complaints than most would like to see, according to data registered with the Consumer Financial Protection Bureau (CFPB). Despite its 2021 rankings, this shows steadily increasing customer reviews in areas like the application and approval process, communication, loan closing, and loan offers. Wells Fargo customer service reviewsĪs we mentioned above, Wells Fargo has crept up through the ranks in J.D. The financial institution has a presence in most states, and you can use a branch locator tool on its website to find your nearest location. Those who prefer to do business face-to-face with a home mortgage consultant will find Wells Fargo’s extensive branch network attractive. This will help you forecast your mortgage payments, including homeowners insurance and property taxes. Select multiple loan types, and you can compare rates, closing costs, and monthly payments. The mortgage calculator will then give you a list of loan options that might suit you and today’s rates for each. All you need to tell it is your purchase price, down payment, credit score, and the state and county in which you’ll be buying. Even better, you don’t have to submit any contact info to use this tool. This lets you compare customized rates and costs for different loan types side-by-side. ![]() The company also has a uniquely helpful mortgage calculator. Wells Fargo has a fully digital application process, and its “yourLoanTracker” system helps keep customers in the loop about the status of their loan applications without having to contact a mortgage consultant. More importantly, you can begin your online application, save it partway through, and then finish it off later. The Wells Fargo website is modern, informative and easy to navigate. Here we explore the ins and outs of Wells Fargo Home Mortgage, so you can decide for yourself whether this is the right mortgage lender for you. This could have something to do with its competitive mortgage rates, helpful online tools, and steadily rising customer satisfaction scores. So clearly, the financial institution is getting things right for many homeowners. mortgage originators, according to the Consumer Financial Protection Bureau most recent data. And yet - Wells Fargo is in the top five most popular U.S. ![]() And more recent problems have come to light about unnecessary fees being imposed on some home loans, and a “computer glitch” that led to hundreds of people facing foreclosure. Reports of millions of accounts being wrongly opened emerged in 2016. But It’s hard to think about Wells Fargo without remembering some of the bank’s recent issues. Today, Wells Fargo carries on its legacy as one of the nation’s foremost banks and lenders. Headquartered in San Francisco, its roots as a stagecoach company stretch back into the 1800s. ![]() However, it can show you how major companies compare to one another in general. ![]() So this table is not indicative of the rate you’re likely to receive today. Note that mortgage rates have increased since 2021. Average 30-year mortgage rates at major lendersĪverage rate and fee data were sourced from public rate and fee records required by the Home Mortgage Disclosure Act (HMDA). When you compare lenders’ rates, be sure they all include the same amount of discount points so you’re comparing apples to apples. That means you wouldn’t have to pay as much in closing costs to actually get the rate shown. But keep in mind that Wells Fargo typically includes fewer “ discount points" in its mortgage rate estimates than some other lenders. Wells Fargo mortgage rates are, on average, slightly higher than those of other providers. Is Wells Fargo the best mortgage lender for you?.Where can you get a mortgage with Wells Fargo?. ![]()
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